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STA UK cashcard

Important Information about your STA Travel Prepaid mastercard Card

 

We are Tuxedo and we act as Programme Managers to your STA Travel card. We are aware of the current situation that STA is facing, and we are in communication with them.

Whilst you may have heard reports in the press about STA Travel we want to confirm to you that the money held on your STA Travel Prepaid Card and account remain secure. 

Your card is issued by IDT Financial Services Limited (whose name appears on the back of your card)  and it is this regulated bank that holds your funds and operates separately to STA Travel. The funds belong to you and you can continue using your card.

 

You can check IDT’s status as a regulated institution here https://www.fsc.gi/regulated-entity/idt-financial-services-limited-6369

 

You can also continue to check your balance and transaction history using your online account which can be accessed https://sta-cashflex.eccountplatform.com/

 

In the meantime if have any queries please send an email to customercare@statravelprepaid.co.uk

 

 

The STA Travel Prepaid Mastercard Cashcard is issued by IDT Financial Services Limited pursuant to a license from Mastercard International. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International. IDT Financial Services Limited is regulated and authorised by the Financial Services Commission, Gibraltar. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No. 95716. All communications should be sent to STA Travel, PO BOX 3753, Chester, CH1 9UH.